Privacy Policy

Last updated: November 2025

1. Introduction

LXR Construction Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.lxrconstructionltd.co.uk, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

LXR Construction Ltd
Registered address: 5 Carisbrooke Rd, London E17 7EE, United Kingdom
Email: info@lxrconstructionltd.co.uk

We provide construction and home improvement services including home extensions, loft conversions, renovations, and kitchen and bathroom fitting.

3. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: name, email address, phone number, and postal address.
  • Project information: details you provide about your property or building plans.
  • Website usage data: including your IP address, browser type, and pages visited (via Google Analytics).
  • Communications: copies of messages, emails, or enquiries you send to us.

We do not collect or store sensitive personal information.

4. How We Collect Information

We collect information when you:

  • Complete our online contact or enquiry form.
  • Communicate with us via email or phone.
  • Visit our website (analytics data is collected automatically).

5. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes.
  • Deliver and manage construction services you’ve requested.
  • Maintain our internal records.
  • Improve our website and services through usage analysis.

We will only use your personal data when we have a lawful basis to do so — typically, this will be to perform a contract with you or when it’s necessary for our legitimate business interests.

6. Sharing Your Information

We do not sell or share your data with third parties for marketing purposes.

We may share your data only when necessary, for example:

  • With trusted subcontractors (such as electricians or plumbers) directly involved in your project.
  • With our website hosting or IT service providers to maintain site functionality.

All third parties are required to keep your information secure and use it only for the purpose it was provided.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected — typically for up to 7 years to comply with accounting and legal obligations.

8. Data Security

We take appropriate security measures to prevent your personal information from being lost, used, or accessed in an unauthorised way. Our website uses SSL encryption and secure servers managed by our hosting provider.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent (where applicable).

To exercise your rights, please contact us at info@lxrconstructionltd.co.uk.

If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):
www.ico.org.uk | Tel: 0303 123 1113

10. Cookies & Analytics

Our website uses Google Analytics to collect anonymised data about how visitors use the site. This helps us improve performance and user experience. Google Analytics may use cookies to gather information such as IP addresses, device types, and time spent on pages.

You can opt out of Google Analytics tracking using a browser add-on available at:
https://tools.google.com/dlpage/gaoptout

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@lxrconstructionltd.co.uk
Address: 5 Carisbrooke Rd, London E17 7EE